Returns & Exchanges
At Giftory, we want you to be completely satisfied with your purchase. If your gift isn't quite right, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
2
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization form.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing